Terms of Service

Terms of Service for Crushis

Last Updated: May 28, 2025

Welcome to Crushis! This website is operated by Crushis. Throughout the site, the terms “we”, “us”, and “our” refer to Crushis. By accessing our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

These Terms of Service apply to all users of the site, including without limitation browsers, customers, vendors, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time. Your continued use of the site after such changes constitutes acceptance of those changes.

Online Store Terms

By using our services, you confirm you are of legal age in your jurisdiction, or have permission from a legal guardian. You may not use our products for any illegal purpose. Violation of these Terms may result in termination of services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card details are always encrypted during transfer.

Accuracy, Completeness, and Timeliness of Information

We aim to provide accurate information, but we are not responsible for inaccuracies or outdated content. Relying on information on our site is at your own risk.

Modifications to Services and Pricing

Prices for our products are subject to change without notice. We may modify or discontinue services at any time without liability to you.

Products and Services

Our products (including food items) are available exclusively online, subject to availability, and may have limited quantities. We strive to display products accurately but cannot guarantee color accuracy on all screens.

We reserve the right to limit sales to individuals, regions, or jurisdictions. All descriptions and prices are subject to change without notice. We cannot guarantee that any product or service will meet your expectations.

For more details, please see our Refund Policy: [Link to Refund Policy]

Billing and Account Information

We may refuse any order and limit quantities per person or per household. You agree to provide accurate account and billing information, and to update it as needed.

Third-Party Tools

We may provide access to third-party tools "as is" without warranties. Use of such tools is at your own risk.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or accuracy of these external sites. Any issues with third-party products or services should be directed to them.

User Comments, Feedback, and Submissions

If you send us ideas, suggestions, or materials, you agree we may use them freely without obligation. You are responsible for the content you submit.

Personal Information

Your submission of personal information is governed by our Privacy Policy: [Link to Privacy Policy]

Errors and Inaccuracies

We may correct errors, inaccuracies, or omissions at any time, including after an order is placed.

Prohibited Uses

You agree not to use the site for unlawful purposes or in violation of any laws, infringe on rights, or distribute harmful or offensive material.

Disclaimer of Warranties; Limitation of Liability

Our products and services are provided "as is" and "as available." We do not guarantee uninterrupted, error-free service. Crushis is not liable for any damages arising from the use of our services or products, including but not limited to indirect or consequential damages.

Indemnification

You agree to indemnify and hold harmless Crushis and its affiliates, partners, and employees from any claims or demands arising from your violation of these Terms.

Governing Law

These Terms are governed by the laws of Canada.

Contact Information

For any questions about these Terms, please contact us at:
Email: support@crushis.com

Crushis Return & Refund Policy

At Crushis, we’re committed to delivering fresh, high-quality products with every order. However, due to the nature of our products—perishable food—we cannot accept returns or exchanges.

Damages and Order Issues

If your order arrives damaged, incomplete, or if you receive the wrong item, please contact us immediately at support@crushis.com. We’ll assess the situation and do our best to make it right—whether that means issuing a partial or full refund, or offering store credit for a future order.

To help us resolve your issue quickly, please provide:

  • Your order number

  • Photos of the damaged or incorrect items

  • A brief description of the issue

Refunds

Refunds are only issued for the following cases:

  • Your order arrived damaged.

  • You received the wrong items.

  • Your order was not delivered.

If your refund request is approved, it will be processed to your original payment method within 10 business days.

If more than 15 business days have passed since your refund approval, please contact us at support@crushis.com.

Questions?

For any questions about your order or this policy, feel free to contact us at support@crushis.com.

Important Notes

  • We cannot accept returns or refunds for change of mind or taste preferences.

  • We do not accept refunds or returns on promotional items, gift cards, or sale items.

  • Refunds are issued only in compliance with this policy.